You can cancel orders within 7 days of receiving the items.
Exchange & Returns may not be accepted in the following cases:
1) The item has been damaged/made defective by the customer (except for the package being opened to check the item).
2) The item’s value has been remarkably decreased due to the customer’s usage/consumption.
3) The item’s value has been remarkably decreased due to the time-sensitive nature of the sale, so it cannot be sold again.
4) Unrecoverable liability has been made to the seller due to customization or unique production of items.
If you want to Returns, please contact DGG CS Team
Inquire to the seller or OK DGG CS Team about refund and repair of defective items.
OK DGG will not be held responsible for compensation for defects caused by sellers’ or manufacturers’ faults.
In case minors purchase without agreement from their legal representatives, they can cancel the purchase contract.
The Item and its contents listed on OK DGG are entered by individual sellers.
OK DGG only provides the trading platforms and systems to facilitate transactions, and is not responsible for it.
If you do not use OK DGG's payment method and make a direct payment with the seller, OK DGG will not be held responsible for any loss
or damages.OK DGG is not responsible for the contents registered in OK DGG